Students of class 12 Business Studies should refer to MCQ Questions Class 12 Business Studies Directing with answers provided here which is an important chapter in Class 12 Business Studies NCERT textbook. These MCQ for Class 12 Business Studies with Answers have been prepared based on the latest CBSE and NCERT syllabus and examination guidelines for Class 12 Business Studies. The following MCQs can help you to practice and get better marks in the upcoming class 12 Business Studies examination

Chapter 7 Directing MCQ with Answers Class 12 Business Studies

MCQ Questions Class 12 Business Studies Directing provided below have been prepared by expert teachers of grade 12. These objective questions with solutions are expected to come in the upcoming Standard 12 examinations. Learn the below provided MCQ questions to get better marks in examinations.

Question. Which of the following is a Financial incentive?
(a) Promotion
(b) Stock incentive
(c) Job Security
(d) Employee Participation 

Question. Which of the following is not a leadership style?
(a) Free-rein
(b) Autocratic
(c) Democratic
(d) Dictatorship 

Question. Grape vine is
(a) Formal Communication
(b) Barrier to Communication
(c) Lateral Communication
(d) Informal Communication 

Question. The highest-level need in the need hierarchy of Abraham Maslow is
(a) Safety need
(b) Belongingness need
(c) Self-actualization need
(d) Prestige need

Question: Which one of the following is not an element of direction?
(a) Motivation
(b) Communication
(c) Delegation
(d) Supervision 

Question. The software company promoted by Narayana Murthyis
(a) Wipro
(b) Infosys
(c) Satyam
(d) HCL 

Question. The motivation theory which are classified needs in hierarchical order is developed by.
(a) Fred luthans
(b) Scott
(c) Abraham Maslow
(d) Peter sticker 

Question. Self Actualisation Needs are concerned with
(a) Autonomy status
(b) Recognition
(c) Growth and Self-fulfillment
(d) None of these 

Question. The process of converting the message into communication symbols is known
(a) Media
(b) Encoding
(c) Recording
(d) Feedback 

Question. Which of the following is not an element of communication process?
(a) Recording
(b) Communication
(c) Channel
(d) Receiver

Question. Two way communication technique is used under
(a) Laissez Faire
(b) Democratic style
(c) Autocratic style
(d) None of these 

Question. Basic Physiological Needs are concerned with
(a) Shelter
(b) Hunger
(c) Thirst
(d) All of These

Question. Under which style of leadership there is no delegation of authority
(a) Democratic
(b) Autocratic
(c) Laissez Faire
(d) None of these 

Question. Status comes under the following type of barriers
(a) Semantic barriers
(b) Organizational barrier
(c) Non semantic
(d) Psychological barrier 

Question. Directing takes place at ___ levels of management.
(a) Top
(b) Middle
(c) Lower
(d) All

Question. _______ is the process of guiding the efforts of employees to accomplish the desired goal.
(a) Supervision
(b) Directing
(c) Controlling
(d) Motivating

Question. Which of the following is not a characteristic of directing?
(a) Directing initiate action
(b) It is a continuous process
(c) Flows from top to bottom
(d) Ensuring order & discipline

Question. Encoding is related to   
(a) converting message into symbols.
(b) converting symbols into machine
(c) transmitting message.
(d) receiving symbols

Question. For the following two statements, choose the correct option.
Statement I To motivate employees, only positive motivation can be used.
Statement II Motivators can be negative as well as positive.
Alternatives
(a) Statement I is correct and Statement II is wrong
(b) Statement II is correct and Statement I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect

Question. Which of the following is not an advantage of directing?
(a) Initiates action
(b) Integrates employee efforts
(c) Provides leadership
(d) Restricts changes

Question. The channel of communication which is transmitted through informal channels is called …… .
(a) Horizontal communication
(b) Formal communication
(c) Grapevine
(d) Gang plank

Question. Suraj works as manager in ‘Ignite Ltd’. He has been given the ‘Best Employee Award’. The reasons for such award is that he has been able to integrate group efforts and has been able to get maximum out of his subordinates by attaining their willing cooperation. His qualities like initiative, selfconfidence and social has helped him to achieve achievement of objectives of the organisation. What function is performed effectively by Suraj?
(a) Planning
(b) Organising
(c) Staffing
(d)Directing

Question. For the following two statements, choose the correct option.
Statement I Authoritative leadership style involves giving orders by a superior to his subordinates and  expecting that his orders will be obeyed by them.
Statement II A democratic leader takes decisions after consultation and encourages the participation  of subordinates.
Alternatives
(a) Statement I is correct and Statement II is wrong
(b) Statement II is correct and Statement I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect

Question. MR Sarthi, the ex-chairman of Swadesh Ltd., built up his successor before retiring.
Following the norms set up by himself, he handed over the reins of the company to the co-founder Mr. Shravan, who had the potential to bring about change in the behaviour of others. Name the  concept of management which was the reason why Mr. Sarthi chose Mr. Shravan to be his successor.
(a) Motivation
(b) Leadership
(c) Communication
(d) Staffing

Question. Ram Murthy, the CEO of ‘Goodcare Hospitals’ a leading chain of hosiptals, decided to reward the good work of the doctors of his organisation. For this he instituted two running trophies. A  ‘Healthcare Achievers Trophy’ to acknowledge and appreciate the tireless efforts of the doctors who  rendered selfless services to the patients and another ‘Beti Bachao Trophy’ to recognise the outstandi -ng work done by the doctors in saving the girl child. Identify the incentive provided by ‘Goodcare Hospitals’ to its doctors through running trophies.
(a) Status
(b) Job enrichment
(c) Employee recognition programme
(d) Perquisites

Question. In a factory, Mr. Suresh is at the position of supervisor and there are twenty subordinates under him. He communicates with all the subordinates in a single line. They are following which type of communication network here?
(a) Single chain
(b) Inverted
(c) Wheel
(d) Free flow

Question. The board of directors of a company has made some guidelines and policies for the workers and wants to communicate these to the workers. Who would be the best communicator in this regard?
(a) Board of directors
(b) Manager
(c) Supervisor
(d) Clerk

Question. Need hierarchy theory of motivation has been given by
(a) Maslow.
(b) Fayol. 
(c) Taylor.
(d) Koontz.

Question. ___ aims at instructing, guiding, motivating people to achieve the desired results.
(a) Communication
(b) Directing
(c) Motivating
(d) Organising

Question. The highest-level need in the need Hierarchy of Abraham Maslow:
(a) Belongingness need
(b) Safety need
(c) Prestige need
(d) Self-actualisation needs

Question. Which one of the following is an element of directing?   
(a) Delegating authority
(b) Designing organisation structure
(c) Communication
(d) Designing control system

Question.___ is the process of stimulating people to engage in goal-directed behaviour.
(a) Communication
(b) Motivation
(c) Directing
(d) None of these

Question. Which of the following is not a feature of leadership?   
(a) It shows ability of an individual to influence others.
(b) It leads to achievement of organisational goals.
(c) Leadership is one-time process.
(d) It leads to desired change in the organisation.

Question. The channel of communication which is transmitted through informal channels is called ___
(a) Horizontal communication
(b) Formal communication
(c) Grapevine
(d) Gang plank

Question. Which of the following is not an element of directing?   
(a) Supervision
(b) Motivation
(c) Leadership
(d) Delegation

Question.___ is the process of converting the encoded message into language and understanding the message.
(a) Encoding
(b) Decoding
(c) Coding
(d) Both (b) and (c)

Question. Grapevine is a form of   
(a) formal communication.
(b) channel of communication
(c) informal communication.
(d) barrier to communication

Question.__________ is the process of influencing the behaviour of people making them strive voluntarily towards achievement of goals
(a) Motivation
(b) Communication
(c) Leadership
(d) Directing

Question. It refers to the process of exchange of ideas, views, facts, feelings etc., between or among people to create common understanding.
(a) Supervision
(b) Communication
(c) Motivation
(d) Leadership

Question. These needs are most basic in the hierarchy of motivation theory and correspond to primary needs.
(a) Self Actualisation Needs
(b) Basic Physiological Needs
(c) Security Needs
(d) Belonging Needs

Question. Identify the correct sequence of steps involved in the communication process.
(a) Sender, Message, Encoding, Media, Decoding, Receiver
(b) Sender, Decoding, Receiver, Feedback, Message, Encoding, Media
(c) Sender, Message, Encoding, Media, Decoding, Receiver, Feedback
(d) Sender, Media, Decoding, Receiver, Message, Encoding, Feedback

Question. Directing flows in ___ direction.   
(a) Upward
(b) Downward
(c) Diagonal
(d) Both (a) and (c)

Question. Which of the following is not a non-financial incentive?
(a) Status
(b) Job enrichment
(c) Bonus
(d) Employee progress

Question. Identify the correct sequence of steps involved in the motivation process.
(a) Tension, drives, search behaviour, unsatisfied need, satisfied behaviour, reduction of tension
(b) Unsatisfied need, tension, drives, search behaviour, satisfied behaviour, reduction of tension
(c) Drives, search behaviour, unsatisfied need, tension, satisfied behaviour, reduction of tension
(d) Search behaviour, reduction of tension, unsatisfied need, tension, drives, satisfied behaviour

Question. Which of the following is not an example of financial incentive?
(a) Perquisites
(b) Job Enrichment
(c) Profit Sharing
(d) Co-partnership

Question. Which one of the following is a non-financial incentive?
(a) Recognition
(b) Perquisite
(c) Retirement benefit
(d) Stock option

Question. Formal communication may take place between
(a) Superior and subordinate
(b) Subordinate and superior
(c) Two managers at the same level
(d) All of the above

We hope the above multiple choice questions for Class 12 Business Studies for Chapter 7 Directing provided above with answers based on the latest syllabus and examination guidelines issued by CBSE, NCERT and KVS are really useful for you. Directing is an important chapter in Class 12 as it provides very strong understanding about this topic. Students should go through the answers provided for the MCQs after they have themselves solved the questions. All MCQs have been provided with four options for the students to solve. These questions are really useful for benefit of class 12 students. Please go through these and let us know if you have any feedback in the comments section.